Privacy Policy

Last updated: 20/08/2025

At Velse Group (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit our website or engage with our recruitment services.

By using our website, you agree to the terms of this Privacy Policy.

1. Who We Are

Velse Group is a Manchester-based recruitment agency specialising in warehouse staffing.
For any privacy-related queries, please contact us at:
Email: contact@velsegroup.com

2. The Data We Collect

We may collect and process the following types of personal data:

  • Clients (employers): Name, business name, contact details, job role, and staffing requirements.

  • Candidates (jobseekers): Name, contact details, CV/resume, employment history, skills, and other information relevant to job applications.

  • Website users: Technical data such as IP address, browser type, and cookies (see our Cookie Policy).

3. How We Collect Data

We collect data in the following ways:

  • Information you provide directly (e.g., via forms, email, or job applications).

  • Information collected automatically through cookies and analytics tools.

  • Information from third parties (e.g., job boards, LinkedIn, or public sources).

4. How We Use Your Data

We use your personal data to:

  • Provide recruitment services and match candidates with job opportunities.

  • Manage client relationships and deliver staffing solutions.

  • Communicate with you regarding applications, vacancies, or services.

  • Improve our website and services.

  • Comply with legal and regulatory obligations.

5. Legal Basis for Processing

We process personal data under the following lawful bases (as defined by UK GDPR):

  • Consent – when you provide explicit permission (e.g., submitting your CV).

  • Contract – where processing is necessary to perform a contract with you.

  • Legal obligation – where we must comply with the law.

  • Legitimate interests – where processing is necessary for our business operations and does not override your rights.

6. Data Sharing

We may share your data with:

  • Prospective employers (for candidates).

  • Candidates (for clients’ job vacancies).

  • Service providers such as IT, hosting, and analytics providers.

  • Legal or regulatory authorities where required.

We will never sell your data to third parties.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including any legal, accounting, or reporting requirements.

  • Candidate data (e.g., CVs) will typically be retained for up to 2 years unless you request deletion sooner.

  • Client data will be retained while our business relationship is active and in accordance with legal requirements.

8. Your Rights

Under UK GDPR, you have the following rights:

  • The right to access your data.

  • The right to correct inaccurate data.

  • The right to request deletion of your data.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object to processing.

  • The right to withdraw consent at any time.

To exercise your rights, contact us at contact@velsegroup.com.

9. Data Security

We take appropriate technical and organisational measures to protect your personal data from loss, misuse, or unauthorised access. However, no system is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Where necessary, we may transfer data outside the UK/EEA. In such cases, we will ensure appropriate safeguards are in place (e.g., standard contractual clauses).

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Velse Group
Manchester, UK
Email: contact@velsegroup.com

If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.